Refund policy
Chunri Tales – Refund & Return Policy
Enjoy Shopping with Confidence!
At Chunri Tales, your satisfaction is our priority. We offer a hassle-free 10-day return and refund policy so you can shop without worry.
1. If Your Item Arrives Damaged or Incorrect
If you receive a damaged product or the wrong item, we’re here to help!
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Contact us within 10 days of delivery.
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We will arrange a free exchange and send you the correct item.
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If you prefer a refund instead, we’ll process it within 24 hours after receiving the returned product.
2. Returns or Exchanges for Personal Reasons
If you simply change your mind or want a different color/design:
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You may return or exchange the item within 10 days of delivery.
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Return shipping costs will be the customer’s responsibility.
3. Important Conditions
To qualify for a return or exchange:
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Items must be unused, unwashed, and in original condition.
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All tags, labels, and packaging must be intact.
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Custom or personalized orders are not eligible for return or refund.
4. How to Start a Return or Exchange
Simply contact us through:
📧 Email: chunritales@gmail.com
📱 WhatsApp: 0322-4049077
Our team will guide you through the quick and easy process.
Shop with confidence—knowing that your satisfaction is guaranteed at Chunri Tales!